Sam Fern

Service Disruption to ArtifaxEvent Sites - 15th May 2026

We are currently experiencing an issues affecting the ArtifaxEvent application resulting in a number of objects being unable to open correctly. We are investigating a number of different potential ...

• Sam Fern
• Updated 15 May 2026 12:33
• 3 followers
• 0 comments
• 3 votes

1. Announcements
2. Service Disruption
3. Two Factor Authentication Issue - 20 Oct 2025

Update: 10:30 AWS have implemented mitigations and we are now seeing 2FA logins successfully again.  If you are continuing to have issues with your 2FA, please contact support@artifax.com for assis...

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• 20 October 2025 09:31
• 0 votes

Two Factor Authentication Issue - 20 Oct 2025

We have become aware of an issue that is causing Two Factor Authentication to fail on ArtifaxEvent sites. When attempting to login, users are met with a message stating "Sorry, the OTP verification...

• Sam Fern
• 20 October 2025 08:46
• 3 followers
• 1 comment
• 0 votes

Staffing Contracts

In Artifax Event, there are three types of Contract that can be configured within the system. They are great to track agreements between your venue and either Artists, Customers or Staff members. (...

• Sam Fern
• Updated 17 October 2025 15:11
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• 0 comments
• 0 votes

Artist Contracts

In Artifax Event, there are three types of Contract that can be configured within the system. They are great to track agreements between your venue and either Artists, Customers or Staff members. (...

• Sam Fern
• Updated 17 October 2025 15:22
• 0 followers
• 0 comments
• 0 votes

Contracts Configuration

In Artifax Event, there are three types of Contract that can be configured within the system. They are great to track agreements between your venue and either Artists, Customers or Staff members. (...

• Sam Fern
• Updated 17 October 2025 15:19
• 0 followers
• 0 comments
• 1 vote